BLACK FRIDAY SALE!!! 35% OFF ON ALL RENTALS

FAQ's

 

Q: How do the rental dates work?

A: I will ship your dress out to arrive on or before day 1 of your booking. Dresses need to be shipped back before the end of the day on the last day of your booking.

Q: Where do i ship the dress back to?

A: Please use this address:

Michelle Peens

808 Brickell Key drive, apt 902

Miami, Fl 33131

Q: Am I responsible for cleaning my rental dress?

A: No, I clean all dresses when they come back to me.

Q: Can I wear one of your gowns to an event?

A: While I have no rule about this either way, I would not advise it. I design my dresses specifically for photography so they are made with excessive amounts of fabric to create movement and flow. Most of them are extremely long to create this beautiful movement, so I would be worried that you would trip over the skirt all night.

Q: How does the sizing work?

A: All of my dresses are flexible in size (each dress fits a range of sizes) which are listed on my website. Most of them fit between a 24 inch waist to a 36 inch waist

Q: What if the dress gets damaged while in my postetion?

A: Please let me know asap so I can assess the damage. If the damage is excessive you may be charge a replacement fee. Please try to care for my dresses better than you care for your own clothes.

 

Q: Can I send you a picture of a dress I love. Will you copy it for me?

A. While I think its great to be inspired by another designer, I will not outright copy another dress. This is plagarism. I will happily tweak some of my own designs for you or swap one of my top styles with another skirt in a fabric and color of your choice.

Q: Where do you ship to?

A: For now, I only ship my rentals within the United States. 

If you live outside the US and you would like to purchase one of my dresses please contact me for a shipping quote.

Q: What if my dress arrives early?

This will not affect your rental dates, you can enjoy the dress for an extra few days and maybe even squeeze in an extra shoot.

Q: What if my dress arrives late?

While I do try everything in my power to ensure your dress arrives on time, postal delays are out of my control. If it looks like your dress is not going to make it by the date of your shoot please try and contact me at least 48 hours before so I can try and assist you.

Q: What is your cancellation policy:

A: If cancelled 14+ days from the start of your rental, you will receive full store credit for a rental to be used within a year. Cancellations 13 or less days from the start date will not receive any refund.

 

Q: My photoshoot was postponed due to bad weather. Can I keep the dress longer?

A: By all means reach out to me to check availability, it’s not booked for a shoot right after yours I will probably give you a one or two day extension. But is you reschedule it for a week later you will have to re-book the dress – provided there is availability for your new date – and pay a new rental fee.

Q: Will you make me something for my client closet?

A: Absolutely, my dresses are perfect for your client closet because they fit a range of different sizes. Message me and we can discuss your options.

Q: Can I get your dresses wet?

A: As long as it is clean water like the ocean, a river or even a swimming pool I don’t have a problem with it. I do ask that you rinse it out and hang it up to dry before sending it back though.